MANAGING DIVERSITY( analysis of a newspaper article ) Essay

MANAGING DIVERSITY( summary of a newspaper article ) - Essay Examplere words shared by the Richard, an system Services Manager at BA Working and traveling with BA as a disabled traveler (paraplegic in a wheelchair) I get to see at first hand the returns offered to additional needs customer and staff, good and bad. In most instances the help levels are of high trite but if things have not been right on the day, feedback had been acted upon. I would urge all disabled travelers to spot us about their travel experience in order that we can offer the highest level of service (British Airways diversity strategy, online).The company also espouses a strong culture of respect, for which it has deployed an employee questionnaire. Through responses to the survey, it has crafted the following objectives towards building a culture of equalityStill towards this thrust, BA has joined Stonewall champions scheme last year (2005). It is a venue that advocates diversity within work settings. The emphasis placed on the management of harassment and blusterous is captured by BA Chief Executive Rod Eddington, as follows Dignity and respect for other pot are basic values we must all adopt. We should all be aware of the impact of our deportment on others and be tolerant of people who have different values, religions and beliefs to our own. This applies to our peers, colleagues and customers. On age, the company has already proposed waxy retirement and is watching out for the new government regulations on the matter (British Airways diversity strategy, online).Thus, the article on BA which presents that it discriminates against a religious practice the wearing of a cross of a Catholic seems inappropriate to all of these publicity regarding diversity. This shall surely have an impact on their image as a second-rate employer and they must thoroughly ensure that they exercise fair practice and do not ostracize employees on the basis of race, color, gender, national origin, o r religion.At first glance, the